Privacy Policy
Last Updated: August 2026
At Raga, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Payment-related information required to process your order
- Information you provide when contacting our customer support
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage information.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Deliver products to you
- Confirm and communicate about your orders
- Provide customer support
- Process replacements or other order-related requests
- Respond to your questions and enquiries
- Improve our website, products, and services
- Maintain website security and prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will use your information only for legitimate purposes connected with providing and improving our services.
3. Payment Information
When you make a payment through our website, your payment may be processed through a third-party payment service provider.
We do not intend to store your complete credit card, debit card, or other sensitive payment credentials on our website unless specifically required and lawfully permitted.
Payment information may be processed and handled by the relevant payment service provider according to its own privacy policy and security practices.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better browsing experience.
Cookies may also be used by certain third-party services integrated with our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our website and fulfill your orders. This may include:
- Shipping and delivery partners
- Payment service providers
- Website hosting and technical service providers
- Customer support or communication service providers
- Analytics or website performance service providers, where applicable
We may also disclose information when required by applicable law, regulation, legal process, or a lawful government request.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Raise a concern or complaint regarding the processing of your personal information
To exercise any applicable privacy rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, applicable laws, or regulatory requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Email: ragaforyouforever@gmail.com
We will make reasonable efforts to respond to your enquiry as soon as possible.